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Luxe screen is slightly bluish

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‎01-02-2022 05:59 - last edited on ‎12-19-2024 08:25 by Fitbit Moderator

‎01-02-2022 05:59 - last edited on ‎12-19-2024 08:25 by Fitbit Moderator

Hello everyone!

 

I've had a Fitbit for 3 days, it works well, the measurements seem consistent (especially for sleep tracking), however the top part of the screen is slightly bluish. I notice it especially when I am outside. The wristband has not fallen off or received a knock. Do you think this is a manufacturing defect (I feel like it's getting bigger)?

 

Thank you for your attention, I apologise for my bad English.

 

Moderator Edit: Clarified subject

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‎01-10-2022 15:04

‎01-10-2022 15:04

Hi there, @Alexfit13. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

 

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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2 REPLIES 2

‎01-10-2022 15:04

‎01-10-2022 15:04

Hi there, @Alexfit13. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

 

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎03-01-2023 04:57

‎03-01-2023 04:57

Hi Alex. Did you get it fixed? My started being bluish then it started flickering and then it went completely black. Sometimes I'll see the clock back on but it'll flicker again and goes back to black screen. So annoying. Tech support hasn't helped either. 

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