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Luxe screen stuck on row of dots

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‎07-14-2022 03:07 - last edited on ‎07-14-2022 11:11 by Fitbit Moderator

‎07-14-2022 03:07 - last edited on ‎07-14-2022 11:11 by Fitbit Moderator

Row of dots on screen - can’t get rid of it or do anything can anyone help

 

 

Moderator Edit: Clarified subject

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‎07-14-2022 11:11

‎07-14-2022 11:11

Hi there, @Julie2311. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

 

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎07-14-2022 11:11

‎07-14-2022 11:11

Hi there, @Julie2311. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

 

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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