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Luxe screen too bright

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‎08-22-2023 16:11 - last edited on ‎08-24-2023 10:04 by Fitbit Moderator

‎08-22-2023 16:11 - last edited on ‎08-24-2023 10:04 by Fitbit Moderator

I am from the Netherlands. My Luxe screen (have had it since december 2021) all of a sudden is too bright. Nothing happened with it! Just out of the blue. Is also started flickering every once in a while. Went online and tried all the solutions, restarting, changing clock etc. Nothing works. There is still a 80's vibe bright screen thing going on.

I still have waranty but how does it work down here in the Netherlands? What else can i try or do to fix this?

Moderator Edit: Clarified subject

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‎08-24-2023 10:06

‎08-24-2023 10:06

Hi there, @Rianne85. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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