help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Luxe screen turned green and it's flickering

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-20-2022 13:06 - last edited on ‎03-21-2022 10:46 by Fitbit Moderator

‎03-20-2022 13:06 - last edited on ‎03-21-2022 10:46 by Fitbit Moderator

My Fitbit is only 3 months and it is malfunctioning. The screen is green and it is flickering. I already restarted multiple times.

 

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎03-20-2022 17:05

‎03-20-2022 17:05

Following. 

Itsnow gone from flickering horizontal lines to a green screen and nothing! Was on charge. Undamaged. Is 3mth old.

Best Answer

‎03-21-2022 11:13 - edited ‎11-26-2023 16:20

In response to TracyRockchick

‎03-21-2022 11:13 - edited ‎11-26-2023 16:20

Hi there, @Lucylulu9700. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. We hope your issue is solved soon. 

Hey, @TracyRockchick. Thanks for stopping by in the Community Forums. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this issue. If you still have any inquiries about the outcome of your case, please feel free to contact our team back. 

See you around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer