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Luxe screen went blank

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‎04-06-2022 19:27 - last edited on ‎04-07-2022 07:18 by Fitbit Moderator

‎04-06-2022 19:27 - last edited on ‎04-07-2022 07:18 by Fitbit Moderator

I noticed that my luxe display has gone completely white. I tried letting the battery die and to charge it but that didn't work. Anyone have any idea how to fix this? I rather not buy another one. I've only had this one for 4 months.

 

Moderator Edit: Clarified subject

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‎04-07-2022 07:20 - edited ‎11-13-2023 04:31

‎04-07-2022 07:20 - edited ‎11-13-2023 04:31

Hi there, @Lno326. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to contact our team again. 

Have a good day. 

Maria | Community Moderator, Fitbit


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