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Luxe screen won't swipe

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‎01-26-2022 20:49 - last edited on ‎01-27-2022 05:11 by Fitbit Moderator

‎01-26-2022 20:49 - last edited on ‎01-27-2022 05:11 by Fitbit Moderator

Hi, is there a trick in swiping the luxe screen to activity?  very often i get as far as the alarm or notification and cannot even get back to the clock.  it is so frustrating.  i might add it isnt all the time, but everytime i need it.    Can i totally disable the alarm and notifications and countdown, all i want is activity.  Thank you anyone who replies.  

 

Moderator Edit: Clarified subject

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‎01-27-2022 05:12 - edited ‎10-30-2023 15:17

‎01-27-2022 05:12 - edited ‎10-30-2023 15:17

Hi there, @DiBann. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-27-2022 05:12 - edited ‎10-30-2023 15:17

‎01-27-2022 05:12 - edited ‎10-30-2023 15:17

Hi there, @DiBann. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes