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Luxe stopped showing sleep data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-08-2025 23:47 - last edited on ‎05-09-2025 06:19 by Fitbit Moderator

‎05-08-2025 23:47 - last edited on ‎05-09-2025 06:19 by Fitbit Moderator

Hello

my Fitbit App has stopped showing sleep data even though the device is syncing

i have tried disconnecting and reconnecting Bluetooth and restarting phone 

Moderator Edit: Clarified subject

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‎05-14-2025 17:36

‎05-14-2025 17:36

Hi and welcome to the community forums @Sueharris68. 

Thank you for sharing the inquiry regarding your Fitbit app and the difficulty that you are experiencing. 

Please try fo follow these steps:   

  • Log out from the Fitbit app.
  • Force quit the Fitbit app and reboot your phone.
  • Open the Fitbit app and log back into your account.
  • Check if the issue is still happening.
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