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Luxe stopped tracking my steps after the update

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‎07-30-2022 08:37 - last edited on ‎02-22-2023 08:39 by Fitbit Moderator

‎07-30-2022 08:37 - last edited on ‎02-22-2023 08:39 by Fitbit Moderator

Day 3 of new fitbit (replacement for which was 5 weeks old when screen broke).  Arrived, set up - reconfigured all the useful settings eg keeping screen on long enough to read, making notifications have a stronger vibrate.  I also updated it.  Was this a mistake?

 

I seem to have done 300 steps all day, although I have not been sitting still.  Has anyone else had this since the update?

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-30-2022 11:10

‎07-30-2022 11:10

Another thing, my battery was 100% 9 hours ago, now its 30% - where as previously it went down much more slowly.

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‎07-31-2022 19:26

‎07-31-2022 19:26

Same, my battery usually stuck around 80% and I’d recharge it while I was in the shower, now it’s dead after a couple hours and it’s not logging my steps and doesn’t live long enough for me to even use it to tell the time. I wish I could un-update it. 

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