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Luxe stuck on Fitbit logo

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Logo is blinking in screen....not working...not able to turn on my device.


Moderator Edit: Clarified subject

 

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Hi there, @JulieRajan. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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