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Luxe stuck on an orange circle saying "Goal"

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‎01-10-2022 05:58 - last edited on ‎01-10-2022 06:14 by Fitbit Moderator

‎01-10-2022 05:58 - last edited on ‎01-10-2022 06:14 by Fitbit Moderator

My Fitbit luxe is stuck on an orange circle saying goal and will do or show nothing else. Help? 

 

Moderator Edit: Clarified subject

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‎01-10-2022 06:15 - edited ‎07-21-2023 03:33

‎01-10-2022 06:15 - edited ‎07-21-2023 03:33

Hi there, @Cazzy1962. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. '

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-10-2022 06:15 - edited ‎07-21-2023 03:33

‎01-10-2022 06:15 - edited ‎07-21-2023 03:33

Hi there, @Cazzy1962. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. '

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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