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Luxe time won't change after traveling

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‎10-15-2022 16:33 - last edited on ‎10-17-2022 15:16 by Fitbit Moderator

‎10-15-2022 16:33 - last edited on ‎10-17-2022 15:16 by Fitbit Moderator

My Fitbit won’t go back to eastern standard time even after syncing.  Do I need to reset my devise?

 

Moderator Edit: Clarified subject

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‎10-17-2022 15:18 - edited ‎06-24-2023 06:46

In response to NellyG

‎10-17-2022 15:18 - edited ‎06-24-2023 06:46

Hi there, @Connie63. Welcome to the Community Forums. @NellyG Thank you so much for your help!

If you changed time zones and the time on your Luxe is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

If the above works for your, I recommend changing your time zone to a complete different one, sync your device, put the correct time and sync again.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎10-17-2022 02:28

‎10-17-2022 02:28

Hi @Connie63 .Yes I would try restarting a couple of times. Then sync again. Hopefully that will fix it.

Restart your Tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-17-2022 15:18 - edited ‎06-24-2023 06:46

In response to NellyG

‎10-17-2022 15:18 - edited ‎06-24-2023 06:46

Hi there, @Connie63. Welcome to the Community Forums. @NellyG Thank you so much for your help!

If you changed time zones and the time on your Luxe is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

If the above works for your, I recommend changing your time zone to a complete different one, sync your device, put the correct time and sync again.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes