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Luxe tracking heart rate readings when I'm not wearing it

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‎11-17-2022 05:26 - last edited on ‎11-17-2022 10:38 by Fitbit Moderator

‎11-17-2022 05:26 - last edited on ‎11-17-2022 10:38 by Fitbit Moderator

Have just noticed that while I was away on holiday I took my watch off during day, but have seen there are heart beat recordings when not wearing it. Anyone else has this happen ? Working ok now back home. Also the readings were all over the place ? 

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‎11-17-2022 10:38 - edited ‎08-04-2023 03:48

‎11-17-2022 10:38 - edited ‎08-04-2023 03:48

Hi there, @juliegarda. Thanks for stopping by in the Community Forums. Thanks for the details provided in your post about the inconvenience with your Fitbit Luxe. 

Sometimes your Fitbit Luxe can't detect you have taken it off, and it sees what it thinks is your pulse. Note that if you remove your watch but it keeps moving, for example if you put it in a pocket, backpack, purse, or even on a nigh stand table, the Fitbit device may display an erroneous heart rate reading due to the vibrations. In addition, keep in mind that there are some factors that can affect the heart rate readings such as movement, temperature, humidity, stress level, physical body position, caffeine intake, and medication to mention a few.

For more information, see How do I track heart rate with my Fitbit device? and What factors can affect my heart-rate reading on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-17-2022 10:38 - edited ‎08-04-2023 03:48

‎11-17-2022 10:38 - edited ‎08-04-2023 03:48

Hi there, @juliegarda. Thanks for stopping by in the Community Forums. Thanks for the details provided in your post about the inconvenience with your Fitbit Luxe. 

Sometimes your Fitbit Luxe can't detect you have taken it off, and it sees what it thinks is your pulse. Note that if you remove your watch but it keeps moving, for example if you put it in a pocket, backpack, purse, or even on a nigh stand table, the Fitbit device may display an erroneous heart rate reading due to the vibrations. In addition, keep in mind that there are some factors that can affect the heart rate readings such as movement, temperature, humidity, stress level, physical body position, caffeine intake, and medication to mention a few.

For more information, see How do I track heart rate with my Fitbit device? and What factors can affect my heart-rate reading on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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