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Luxe watch won't show sleep score

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I'm new-ish to my fitbit Luxe. Everything's great except my sleep score doesn't show on my watch. It shows on my Iphone app and on the website dashboard, but never does it appear on the watch. I've only always seen two dashes.

anyone else experience this and have a fix?

Thanks in advance.

 

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2 REPLIES 2

I am very new to fitbit.  The Luxe is my first one!  I am having the same experience as you, and I've posted the about the same topic on 12/30/2023, but so far no response.  Hoping to get some guidance soon! In the meantime, I'm bookmarking your topic in case you get a response before I do!

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Same issue with mine. Looking for a setting or an update that will fix it. No luck. Purchased another Luxe for my wife as a gift which she started using yesterday. Her watch does display the sleep setting. 

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