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Luxe won't charge to 100%

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‎06-10-2022 15:46 - last edited on ‎06-11-2022 04:15 by Fitbit Moderator

‎06-10-2022 15:46 - last edited on ‎06-11-2022 04:15 by Fitbit Moderator

Been at 13% for over 15 hours. 

 

Moderator Edit: Clarified subject

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‎06-11-2022 01:13

‎06-11-2022 01:13

Hi, @cao_35, welcome to the community, you may be interested in this article Why isn't my Fitbit device's battery charging?  which contains guidance and advice. I advise you to check the back of your "Luxe" to ensure the contacts are clean, I use rubbing alcohol and cotton wool pads but warm soapy water will work.

If you are still stuck please post here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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