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Luxe won't charge

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‎07-11-2022 18:16 - last edited on ‎07-12-2022 09:55 by Fitbit Moderator

‎07-11-2022 18:16 - last edited on ‎07-12-2022 09:55 by Fitbit Moderator

I can't get my Luxe to recharge. it charged when i bought it new a couple of weeks ago, but will not recharge now. Any ideas how to get it to recharge, doesn't matter what charger or power point or  on my lap top, it will not charge up.  It magnetises into the charger but won't charge.

 

Moderator Edit: Clarified subject

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‎07-12-2022 09:56 - edited ‎11-19-2023 03:38

‎07-12-2022 09:56 - edited ‎11-19-2023 03:38

Hi there, @TMUM. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

In addition to the steps you've done, please see Why isn't my Fitbit device's battery charging?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-12-2022 09:56 - edited ‎11-19-2023 03:38

‎07-12-2022 09:56 - edited ‎11-19-2023 03:38

Hi there, @TMUM. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

In addition to the steps you've done, please see Why isn't my Fitbit device's battery charging?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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