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Luxe won't charge

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‎04-09-2023 08:21 - last edited on ‎04-09-2023 11:39 by Fitbit Moderator

‎04-09-2023 08:21 - last edited on ‎04-09-2023 11:39 by Fitbit Moderator

First my fitbit was wanting to charge until i was finally able to get it to connect right. Let it fully charge, i put it on at 11:44pm apps says it was fully charged the luxe said it was. Literally the. Next morning its at 2%. Does anyone know whats going on? 

 

Update:  My fitbit was not wanting to charge* its been acting weird and i havent had any issues in the past.

 

Moderator Edit: Clarified subject

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‎04-09-2023 11:40 - edited ‎06-19-2023 04:50

‎04-09-2023 11:40 - edited ‎06-19-2023 04:50

Hi there, @Amierl. Welcome to the Fitbit Community Forums. Thanks for sharing the details about the issue with your Luxe. 

If you haven't done so yet, I'd recommend following the tips and recommendations provided here Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-09-2023 11:40 - edited ‎06-19-2023 04:50

‎04-09-2023 11:40 - edited ‎06-19-2023 04:50

Hi there, @Amierl. Welcome to the Fitbit Community Forums. Thanks for sharing the details about the issue with your Luxe. 

If you haven't done so yet, I'd recommend following the tips and recommendations provided here Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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