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Luxe won't connect to my phone's Bluetooth

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‎08-17-2022 02:07 - last edited on ‎02-22-2023 08:26 by Fitbit Moderator

‎08-17-2022 02:07 - last edited on ‎02-22-2023 08:26 by Fitbit Moderator

My luxe stopped syncing about a month ago, but I only noticed a few days ago. The date is suddenly one day out. It just goes in circles, trying to connect, then reappears on available device option. I have restarted my phone, restarted my luxe and deleted the app, but my luxe will still not connect to either my phone or laptop.  Running android 11, had no issues since May when I got it. Getting rather frustrated 😒

 

 

Moderator Edit: Clarified subject

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‎08-17-2022 05:30

‎08-17-2022 05:30

Hi @RMGreening  You are right,syncing g issues are very annoying. Try all the suggestions in THIS  Help Article on syncing issues

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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