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Luxe won't hold a charge

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‎03-02-2024 11:32 - last edited on ‎03-03-2024 05:07 by Fitbit Moderator

‎03-02-2024 11:32 - last edited on ‎03-03-2024 05:07 by Fitbit Moderator

I am unable to get more than two days out of my 100% charge on my lux. Why would that be happening and what can I do about it?

Moderator Edit: Clarified subject

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2 REPLIES 2

‎03-02-2024 11:51

‎03-02-2024 11:51

My luxe was bought in Aug, 2022. Since latest patches, it have been charged twice in one day now, it is very terrible experience, especially in my first fitbit HR Alta still make one charge to work few days.

Best Answer

‎03-03-2024 05:11

In response to Rainbow77

‎03-03-2024 05:11

Hi there, @Lhecce @Rainbow77. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Luxe devices are not holding a charge. I understand where your concern is coming from. I will do my best to help you with this! 

Please bear in mind that as all rechargeable batteries age, they deteriorate to some extent and an older device will need to be charged more often than a new one. The best way of minimizing this effect is to avoid deep discharges of the battery. To maximize the overall life of your Fitbit device's battery, ideally keep it between 20-80%.  Many people find that a daily battery boost works best ( e.g. giving it a 15 minutes charge while you are showering in the morning). For more tips and recommendations, please see Can I extend my Fitbit device's battery life?

Maria | Community Moderator, Fitbit


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