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Luxe won't show my data only my calories

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My luxe only shows calories burned. I want to see how many steps I’ve taken every day. How do I fix that?

 

Moderator Edit: Clarified subject

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Hi there, @NancyDavisB. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconvenience with your Luxe. 

 

As a first approach, please follow @TzeHong recommendation to see if that helps. If the issue persists, would you mind checking if your Luxe was properly linked to your Fitbit account? If it hasn't  been setup to your Fitbit account, that would explain why your Luxe is only showing your calories and no other data. 

 

To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image. If  you need to set up your Luxe, see How do I set up my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi Nancy, you are probably on a watch face that shows the time and calories burnt. Tap on the watch face to cycle through the different stats that can be displayed on the watch face and one should show the steps taken.

Best Answer

Hi there, @NancyDavisB. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconvenience with your Luxe. 

 

As a first approach, please follow @TzeHong recommendation to see if that helps. If the issue persists, would you mind checking if your Luxe was properly linked to your Fitbit account? If it hasn't  been setup to your Fitbit account, that would explain why your Luxe is only showing your calories and no other data. 

 

To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image. If  you need to set up your Luxe, see How do I set up my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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