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Luxe won't show my map walk

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‎10-01-2023 05:24 - last edited on ‎10-01-2023 07:02 by Fitbit Moderator

‎10-01-2023 05:24 - last edited on ‎10-01-2023 07:02 by Fitbit Moderator

New app update on phone not tracking walks and showing map. Location set to on always. How can I select activities on phone ?

Luxe device 

Moderator Edit: Clarified subject

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‎10-01-2023 07:02

‎10-01-2023 07:02

Hi there, @dexterisadog10. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

Please keep in mind that if the GPS signal is lost during the exercise, a map might not appear in the Fitbit app. If you're having issues with the GPS connection, see Why isn't GPS working on my Fitbit device? 

With that said, after you end your workout, open the Fitbit app and tap the Exercise tile to see a workout intensity map that shows your route, distance, heart-rate zones, and pace. Tap the map to see detailed stats about your workout. For more information, see How do I see GPS data captured by my Fitbit device? 

Regarding your inquiry, depending on your phone, see How do I use the Fitbit app to capture GPS data?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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1 REPLY 1

‎10-01-2023 07:02

‎10-01-2023 07:02

Hi there, @dexterisadog10. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

Please keep in mind that if the GPS signal is lost during the exercise, a map might not appear in the Fitbit app. If you're having issues with the GPS connection, see Why isn't GPS working on my Fitbit device? 

With that said, after you end your workout, open the Fitbit app and tap the Exercise tile to see a workout intensity map that shows your route, distance, heart-rate zones, and pace. Tap the map to see detailed stats about your workout. For more information, see How do I see GPS data captured by my Fitbit device? 

Regarding your inquiry, depending on your phone, see How do I use the Fitbit app to capture GPS data?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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