04-05-2022
13:59
- last edited on
04-05-2022
14:41
by
MarreFitbit
04-05-2022
13:59
- last edited on
04-05-2022
14:41
by
MarreFitbit
I have lost my steps Howdoi restore this function
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
Best Answer04-05-2022 14:44
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-05-2022 14:44
Hi there, @Janicen1. Welcome to the Community Forums.
To better assist you, would you mind clarifying if the steps are missing on your Fitbit Luxe or the Fitbit app? Are they not showing up at all or you suddenly lost the steps already tracked on your Luxe?
If the step tile is not showing up on the Fitbit app, please follow the steps below:
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer04-05-2022 14:44
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-05-2022 14:44
Hi there, @Janicen1. Welcome to the Community Forums.
To better assist you, would you mind clarifying if the steps are missing on your Fitbit Luxe or the Fitbit app? Are they not showing up at all or you suddenly lost the steps already tracked on your Luxe?
If the step tile is not showing up on the Fitbit app, please follow the steps below:
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer05-10-2022 14:42
05-10-2022 14:42
I don’t have the step option under edit anymore, now it only shows calories
Best Answer05-12-2022 07:50 - edited 11-03-2023 17:03
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-12-2022 07:50 - edited 11-03-2023 17:03
@Jodandlun Welcome to the Community Forums!
It seems like your Luxe is not connected to your Fitbit account anymore. Please follow the steps provided here How do I set up my Fitbit device?
Once your Fitbit device is connected, you should be able to see your step tile.
Hope this helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer