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Luxe won't sync my relax and mindfulness data to my Fitbit app

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‎01-03-2022 01:57 - last edited on ‎01-03-2022 06:13 by Fitbit Moderator

‎01-03-2022 01:57 - last edited on ‎01-03-2022 06:13 by Fitbit Moderator

It is very frustrating the Relax app on the watch doesnt copy the data across to the mobile app (specifically the mindfulness section).

Can we start a thread to get this fixed ASAP? Tracking mindfulness is one of the key reasons I purchased the luxe.

 

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎01-03-2022 06:15

‎01-03-2022 06:15

Hi there, @EmCo1111. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Luxe data. 

 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to contact our team back so they can continue assisting you.

 

Have a good day. 

Maria | Community Moderator, Fitbit


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‎01-03-2022 12:06

In response to MarreFitbit

‎01-03-2022 12:06

Hi there, they suggested I post it to make a product recommendation which is what I’m doing? 

Best Answer