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Luxe won't sync to my Fitbit app

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‎08-01-2021 07:40 - last edited on ‎08-02-2021 06:12 by Fitbit Moderator

‎08-01-2021 07:40 - last edited on ‎08-02-2021 06:12 by Fitbit Moderator

Yes upset that my Luxe has never worked properly.have to re sync every time .Also 2 message on app but I don’t have any messages .Can’t delete the number 2 .Been told not sure when it can all be fixed .was happy I could see I am not the only one .Cx

 

Moderator Edit: Clarified subject

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‎08-02-2021 06:15 - edited ‎06-14-2023 08:28

‎08-02-2021 06:15 - edited ‎06-14-2023 08:28

Hi there, @cchrisy288. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Luxe. We‘re taking into consideration your comments and sentiments in regards to our products and services.

I've seen you reached out to our Support Team before posting here and they've addressed your concerns. If you have any further questions or inquiries regarding the outcome of your case, please feel free to contact our team back so they can continue assisting you. 

Maria | Community Moderator, Fitbit


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