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Luxe won't sync to my Moto Z3

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‎02-07-2023 09:36 - last edited on ‎02-10-2023 08:45 by Fitbit Moderator

‎02-07-2023 09:36 - last edited on ‎02-10-2023 08:45 by Fitbit Moderator

I have tried to follow the directions for resynching. I don't seem to be able to delete the app and then start over.

 

 

Moderator Edit: Clarified subject

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‎02-10-2023 08:46 - edited ‎08-21-2023 05:47

‎02-10-2023 08:46 - edited ‎08-21-2023 05:47

Hi there, @MaryFK. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Luxe before reaching out.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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