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Luxe won't sync to my phone

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‎02-12-2022 11:07 - last edited on ‎02-12-2022 13:30 by Fitbit Moderator

‎02-12-2022 11:07 - last edited on ‎02-12-2022 13:30 by Fitbit Moderator

My luxe is not syncing i have tried everything. I restart the device i have unpaired from the phone and from the up. I have reinstalled again to my phone and to the app and start sync just for some hours and then stop sync 

 

Moderator Edit: Clarified subject

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1 BEST ANSWER

Accepted Solutions

‎02-12-2022 13:32

‎02-12-2022 13:32

Hi there, @Kallu7. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. 

 

If you've tried all troubleshooting steps provided here Why won't my Fitbit device sync?, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
1 REPLY 1

‎02-12-2022 13:32

‎02-12-2022 13:32

Hi there, @Kallu7. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. 

 

If you've tried all troubleshooting steps provided here Why won't my Fitbit device sync?, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer