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Luxe won't sync

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‎08-02-2022 05:46 - last edited on ‎08-02-2022 16:28 by Fitbit Moderator

‎08-02-2022 05:46 - last edited on ‎08-02-2022 16:28 by Fitbit Moderator

I have a Fitbit luxe for a year now and it worked well but did lag a big on syncing, but now I open the app and sync and sync, I remove it from Bluetooth and re add. No dice. It’s driving me nuts bc I haven’t been able to see how I’m sleeping for over a week and it’s super important to my health right now. I also have premium, feeling like I’m paying for nothing.

Any tips?

 

Moderator Edit: Clarified subject

Tweakbox Appvalley https://vlc.onl/
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‎08-02-2022 16:31 - edited ‎11-16-2023 11:03

‎08-02-2022 16:31 - edited ‎11-16-2023 11:03

Hi there, @ragnar21. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. We‘re taking your comments and sentiments in regards to our products into consideration.

As a first approach, I'd like to confirm that you've followed the tips and recommendations provided in this help article Why won't my Fitbit device sync?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-02-2022 16:31 - edited ‎11-16-2023 11:03

‎08-02-2022 16:31 - edited ‎11-16-2023 11:03

Hi there, @ragnar21. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. We‘re taking your comments and sentiments in regards to our products into consideration.

As a first approach, I'd like to confirm that you've followed the tips and recommendations provided in this help article Why won't my Fitbit device sync?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes