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Luxe won't sync

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‎02-07-2023 07:16 - last edited on ‎12-19-2024 08:24 by Fitbit Moderator

‎02-07-2023 07:16 - last edited on ‎12-19-2024 08:24 by Fitbit Moderator

Hello,

according to the following article , the outage/ issue across the cloud had been resolved. The issue persists for me despite trying all the troubleshooting steps. I am unable to sync my device to the app and my sleep data hasn’t been recorded in several days: https://www.theverge.com/2023/2/6/23587745/fitbit-outage-offline-wearables-backup-sync-settings

 

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎03-10-2023 03:53

‎03-10-2023 03:53

Hi, @Nik-tk , firstly welcome to the community, your post is rather old now & I wondered if you have resolved the issue. As you note the outage was resolved (after about 5 hours) but you still had a syncing problem.

Please post here again if you are still stuck.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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