Luxe won't sync

[DonsBike]

Every time I open the app, it tells me it can't sync without internet access. It's at home, with a robust wifi; all other app can access it. It gives me a link to open settings, when I do there's no selection to allow the app to access wifi - just cellular data. When I retunr to the app, it works- until the next time.

Sometimes the app doesn't open, the screen is ther with the title, but the rest is blank - no data, ni feilds, just a title.

Moderator Edit: Clarified subject

[Heather-S]

@DonsBike Yes, I have noticed this too. Force closing the app and opening it fresh has helped and takes away the "Can't sync without internet access" pop up. A restart of your phone might help as well. 

[BDPlatt]

Having this issue SEVERAL times a day. Even more fun, it shows the error WHILE ITS SYNCING. But you still have to restart the app, or click the message to make it go away…..

[DonsBike]

Yes, the user has a way out of the problem, we've all found the same way to get done what we need to do - but the problem keeps on happening. We - the users - can't solve it, only improvise a way around it. The developers of the APP have to fix their mistake!