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Luxe won't track my sleep data accurately

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Does anyone have any tips for more accurate tracking of sleep function, or how to use the FitBit app more reflective of their sleep data?

 

Any advice is greatly appreciated!
Having a hard time to find anything meaningful using Luxe and the app for sleep tracking.

 

Moderator Edit: Clarified subject

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Hi there, @hangwave. Welcome to the Community Forums. 

I recommend considering the following in order to get sleep stages:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.


For more information, see What should I know about Fitbit sleep stages?

As for the skin temperature, please note that it is available for Luxe users by going to your Health Metrics tile. If you don't have Premium, you can only see 7 days of data. If you have Premium, you can see more than 7 days of historical data. If you cannot see your skin temperature data on the health metrics tile, it may be because the device has not yet been worn for at least 3 nights.

For more detailed information, see What should I know about health metrics in the Fitbit app?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @hangwave. Welcome to the Community Forums. 

I recommend considering the following in order to get sleep stages:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.


For more information, see What should I know about Fitbit sleep stages?

As for the skin temperature, please note that it is available for Luxe users by going to your Health Metrics tile. If you don't have Premium, you can only see 7 days of data. If you have Premium, you can see more than 7 days of historical data. If you cannot see your skin temperature data on the health metrics tile, it may be because the device has not yet been worn for at least 3 nights.

For more detailed information, see What should I know about health metrics in the Fitbit app?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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