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Luxe won't track my sleep data accurately

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‎02-14-2023 08:31 - last edited on ‎02-16-2023 12:09 by Fitbit Moderator

‎02-14-2023 08:31 - last edited on ‎02-16-2023 12:09 by Fitbit Moderator

Sleep tracking stopped tracking at 4am! This is getting old. I’ve had trouble with my Fitbit most of February! Worked a few days since last update, then malfunctioned again last night.

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎02-15-2023 10:49

‎02-15-2023 10:49

Hi, @Suzala , accurate sleep tracking requires a consistent heart rate reading.  If you are sleeping in a position where your HR cannot be read (such as a very flexed wrist) or if your battery is very low (below 20%) you may find that sleep tracking fails.

 

Could this explain your issue?

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer

‎02-15-2023 11:19

In response to Julia_G

‎02-15-2023 11:19

Thank you for responding! My Fitbit was fully charged. Maybe it was the heart rate, but I got HR readings, so not sure.

Sent from my iPhone
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