Luxe won't track my sleep data

[Pepperpig]

Why won't my luxe track my sleep.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Pepperpig. Welcome to the Community Forums. 

I recommend considering the following in order to get sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.
  
  

For more information, see What should I know about Fitbit sleep stages?

[Pepperpig]

Yes thank you it works , but the red light is annoying .

[MarreFitbit]

@Pepperpig I'm glad to hear the steps provided above did the trick. 🙂

As for the red lights (which I understand how annoying that can be), please note your Fitbit device tracks your EOV while you sleep using red and infrared sensors on the back of the device. The sensors shine red and infrared light onto your skin and blood vessels, using the color of the light that bounces back to approximate how much oxygen is in your blood:

• Richly oxygenated blood is red and reflects more red light than infrared light.
• Poorly oxygenated blood is bluish red and reflects more infrared light than red light.

Wear your device to bed, and check your EOV graph in the morning in the Fitbit app. For instructions, see How do I see my estimated oxygen variation data in the Fitbit app?

Hope this clarifies your inquiry. 

[Pepperpig]

Hi thank you for your advice.

[MarreFitbit]

@Pepperpig Anytime! 😀

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.