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Luxe won't track my sleep times accurately

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‎08-06-2022 10:53 - last edited on ‎08-07-2022 17:03 by Fitbit Moderator

‎08-06-2022 10:53 - last edited on ‎08-07-2022 17:03 by Fitbit Moderator

Why does it track my sleep starting at 2:43am even though I was in bed at 11:30 pl

 

 

Moderator Edit: Clarified subject

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‎08-07-2022 17:04 - edited ‎06-28-2023 10:09

‎08-07-2022 17:04 - edited ‎06-28-2023 10:09

Hi there, @Cherylalso. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. I understand where your concern is coming from. 

As a first approached, I'd recommend to sync your Luxe to the app after waking up. This will help to make sure that all your data is sync properly. 

Also, note that your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Edit or delete sleep logs in the Fitbit app. For instructions, see How do I add, edit, or delete Fitbit data and activities?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-07-2022 17:04 - edited ‎06-28-2023 10:09

‎08-07-2022 17:04 - edited ‎06-28-2023 10:09

Hi there, @Cherylalso. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. I understand where your concern is coming from. 

As a first approached, I'd recommend to sync your Luxe to the app after waking up. This will help to make sure that all your data is sync properly. 

Also, note that your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Edit or delete sleep logs in the Fitbit app. For instructions, see How do I add, edit, or delete Fitbit data and activities?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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