help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Luxe won't track my sleep times accurately

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-11-2023 13:18 - last edited on ‎02-27-2023 11:16 by Fitbit Moderator

‎01-11-2023 13:18 - last edited on ‎02-27-2023 11:16 by Fitbit Moderator

My luxe has stopped recording the correct sleep start times in the last week or so. I don’t think it’s related to my having returned from NZ as the times would still not match up given the time difference. The sleep stop time is also correct. I have an iPhone 8 Plus and am in the latest version. I have another sleep app which is recording the correct time. Is anyone else having this issue?

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎01-25-2023 05:35

‎01-25-2023 05:35

Hi, @NoelineAttwood, welcome, you may find this article of interest How do I track my sleep with my Fitbit device? I assume that your Fitbit Luxe is displaying the correct time where you are now.

I hope this helps but please post here again if you are still stuck.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer