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Luxe won't turn on after being on the charger for too long

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‎05-12-2024 09:29 - last edited on ‎05-13-2024 03:09 by Fitbit Moderator

‎05-12-2024 09:29 - last edited on ‎05-13-2024 03:09 by Fitbit Moderator

I forgot to take my Luxe of the charger for a few days and now it won’t turn on. It was working and charging correctly when I put it on the charger, but now it won’t turn on a few days later when I took it off. Shouldn’t it be fully charged? I tried the press 3 times to restart method, nothing happened. I’ve cleaned the charging areas and still nothing. I just got this as a Christmas gift and I’m really disappointed that I’m unable to use it.

Moderator Edit: Clarified subject

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2 REPLIES 2

‎05-12-2024 17:12

‎05-12-2024 17:12

I'm experiencing the same thing so am watching for responses. 

Ruthom

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‎05-20-2024 12:11

‎05-20-2024 12:11

I am experiencing the same thing except money has one lit dot in the center at top of the screen

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