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Luxe won't turn on or charge

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‎09-30-2022 09:01 - last edited on ‎10-01-2022 10:00 by Fitbit Moderator

‎09-30-2022 09:01 - last edited on ‎10-01-2022 10:00 by Fitbit Moderator

My luxe battery got vey low yesterday, I have tried numerous times to charge it. It will not even come on or charge anymore. This is my 6 different fitbit I have owned. Maybe it's time I purchased a different brand! I live by my fitbit and rely on it daily.

 

 

Moderator Edit: Clarified subject

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‎10-01-2022 10:01 - edited ‎03-15-2024 06:28

‎10-01-2022 10:01 - edited ‎03-15-2024 06:28

Hi there, @Karen1762. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. We‘re taking your comments and sentiments in regards to our products into consideration.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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