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Luxe won't turn on

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‎09-18-2022 08:03 - last edited on ‎09-18-2022 11:50 by Fitbit Moderator

‎09-18-2022 08:03 - last edited on ‎09-18-2022 11:50 by Fitbit Moderator

It was on this morning, fully charged, went black, and won't turn on. No lights on the back either.

 

 

Moderator Edit: Clarified subject

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‎09-18-2022 11:51 - edited ‎08-18-2023 05:20

‎09-18-2022 11:51 - edited ‎08-18-2023 05:20

Hi there, @Omak. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Luxe. 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-18-2022 11:51 - edited ‎08-18-2023 05:20

‎09-18-2022 11:51 - edited ‎08-18-2023 05:20

Hi there, @Omak. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Luxe. 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer