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Luxe won't turn on

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‎10-23-2022 10:52 - last edited on ‎10-24-2022 10:40 by Fitbit Moderator

‎10-23-2022 10:52 - last edited on ‎10-24-2022 10:40 by Fitbit Moderator

Fitbit has stopped working..

It's charged...but nothing shows on the app or watch...it won't sync.

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎10-24-2022 02:33

‎10-24-2022 02:33

Hi, @superfisch , have you tried giving your Luxe a restart?  Instructions are here .  A restart can solve many issues, but sometimes you need to repeat the process a few times before it works.  

I hope this helps.  Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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‎10-24-2022 10:41 - edited ‎08-04-2023 04:30

In response to Julia_G

‎10-24-2022 10:41 - edited ‎08-04-2023 04:30

Hi there, @superfisch. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Luxe. @Julia_G Thanks for your help! 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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