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Luxe won't turn on

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‎12-14-2022 15:02 - last edited on ‎12-15-2022 08:03 by Fitbit Moderator

‎12-14-2022 15:02 - last edited on ‎12-15-2022 08:03 by Fitbit Moderator

  • I charged my Luxe and after, it shut down. I've tried the 3 taps with it plugged in (has happen before). Still not turning on. Help please.

 

 

Moderator Edit: Clarified subject

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‎12-15-2022 08:04

‎12-15-2022 08:04

Hi there, @Vanlb. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. 

 

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎12-15-2022 08:04

‎12-15-2022 08:04

Hi there, @Vanlb. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. 

 

Please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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