Military time to regular time on Luxe

[Kimrenae]

Can you change the time from military to regular?

Moderator edit: updated subject for clarity. 

[Odyssey13 · Accepted solution]

Hi @Kimrenae  you sure can. Follow the instructions in this article - click to read .

[MIckieV]

I’ve always been disappointed that the Fitbit did sent allow 24hr clock 

[Odyssey13]

@MIckieV  we do have 24 hour time, but the Ace series doesn't.

[Kimrenae]

The luxe does have regular time on the face of the watch but it cannot be changed on the sleep times. I even called and had someone tell me he changed it but it did not work.

Sent from my iPad

[AndreaFitbit]

Welcome to the Fitbit Community, @Kimrenae and thanks for getting back to us @Odyssey13 and @MIckieV. Thank you for sharing your regular time on your Fitbit Luxe inquiry.

@Kimrenae, have you followed the steps that @Odyssey13 shared with us? I checked my sleep with Fitbit Luxe and it shows regular time. 

@MIckieV, which device are you writing about?

Keep on visiting the forums. 

[Kimrenae]

When I have it set to 12 hours, the time on the clock face is in military for 12 hours. When I set it for 24 hours, the clock is correct but either way the sleep mode is in military for time asleep and regular time for waking up. Doesn’t make sense…

Sent from my iPad

[AndreaFitbit]

Thanks for getting back to us and for letting us know about what happens with your Luxe @Kimrenae.

What you have mentioned isn't the normal behavior of a Luxe. The best way to get help for this problem is to chat with us online or give us a call again. Click here to get connected.

Keep on visiting the forums. 

[ducan00]

Sure. You may change military to regular time in some simple steps.

[ManuFitbit]

Hi Everyone. 

In order to have the community better organized, I'll proceed to close this thread.

If you want to share ideas, have any inquiries or need help about other concerns please visit the community.