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My Fitbit Luxe's ​​battery is draining fast

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‎06-23-2021 19:39 - last edited on ‎06-24-2021 09:48 by Fitbit Moderator

‎06-23-2021 19:39 - last edited on ‎06-24-2021 09:48 by Fitbit Moderator

Charged Fitbit to 100% yesterday and already down to 50%. Any advice? 

 

Moderator Edit: Clarified subject

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‎06-24-2021 09:51 - edited ‎03-11-2024 05:40

‎06-24-2021 09:51 - edited ‎03-11-2024 05:40

Hi there, @Bullseyevan. It's nice to see you around the Community Forums.

What version of the Fitbit app do you have installed on your phone? Please make sure you've updated it to version 3.43 or later. Updating your Fitbit app should fixe the issue with your Fitbit Luxe's battery life. To do so, see How do I update the Fitbit app?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-24-2021 09:51 - edited ‎03-11-2024 05:40

‎06-24-2021 09:51 - edited ‎03-11-2024 05:40

Hi there, @Bullseyevan. It's nice to see you around the Community Forums.

What version of the Fitbit app do you have installed on your phone? Please make sure you've updated it to version 3.43 or later. Updating your Fitbit app should fixe the issue with your Fitbit Luxe's battery life. To do so, see How do I update the Fitbit app?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎06-24-2021 10:00

In response to MarreFitbit

‎06-24-2021 10:00

Yes, it is updated to that version and still draining quickly. Over night it went from 50% to 30%.  

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‎06-24-2021 10:51 - edited ‎09-05-2023 10:04

In response to Bullseyevan

‎06-24-2021 10:51 - edited ‎09-05-2023 10:04

@Bullseyevan I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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