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My Luxe doesn't track the whole sleep

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‎12-26-2021 17:29 - last edited on ‎01-11-2022 17:19 by Fitbit Moderator

‎12-26-2021 17:29 - last edited on ‎01-11-2022 17:19 by Fitbit Moderator

Why is my Fitbit not tracking my start sleep correctly.  It seems to only pick up my sleep when I get up in the middle of the night to go to the bathroom.  At that point it starts tracking. But I get no data about my sleep from the time I actually go to bed to when I got up to go to the bathroom. 

 

Moderator edit: updated subject for clarity

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‎01-11-2022 17:18

‎01-11-2022 17:18

Welcome to the Fitbit Community, @Shebo.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Luxe. Thank you for the information provided.

 

To try to resolve the issue, please restart your Tracker by following these instructions.

 

Whether you continue having the same issue, you can set your Luxe to track sleep in a sensitive mode. For information about how this setting works, please visit this article and open the menu "What's the difference between the normal and sensitive sleep setting?".

 

If necessary, you can edit your sleep logs by going to this site, open the menu "How do I edit or delete sleep logs in the Fitbit app?" and follow the instructions.

 

Have a nice day.

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