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My Luxe has a white screen

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‎06-12-2022 14:35 - last edited on ‎06-12-2022 18:29 by Fitbit Moderator

‎06-12-2022 14:35 - last edited on ‎06-12-2022 18:29 by Fitbit Moderator

My Luxe has been working fine but suddenly the screen is white when I tap it. I've charged it and attempted to restart it but nothing is changing. Any suggestions on what to do now?

 

Moderator edit: updated subject for clarity

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‎06-12-2022 18:28

‎06-12-2022 18:28

Welcome to the Fitbit Community, @BrittyDav.

 

Thanks for trying to resolve the display issue you’ve had with your Fitbit Luxe before getting in touch with us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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