02-16-2023
06:08
- last edited on
12-19-2024
08:25
by
EstuardoFitbit
02-16-2023
06:08
- last edited on
12-19-2024
08:25
by
EstuardoFitbit
My Luxe is no longer tracking my sleep. Any suggestions? I made sure I've got the latest version software but not sure what else to do. Thanks!
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
02-16-2023 13:00
02-16-2023 13:00
@ksmithnh Is your heart rate monitor working and recording your heart rate properly?
One thing you could try is removing the Sleep tile from the Fitbit app and re-adding it. You can do this by selecting Edit at the top right of your Fitbit Today screen. Then Tap on the X by the Sleep tile, then tap Done. Then tap Edit again and scroll to the bottom where you'll see Additional Stats and add the Sleep tile back. You'll probably need to wear it to bed before any data will show up again. See if that works for you.
02-16-2023 13:00
02-16-2023 13:00
@ksmithnh Is your heart rate monitor working and recording your heart rate properly?
One thing you could try is removing the Sleep tile from the Fitbit app and re-adding it. You can do this by selecting Edit at the top right of your Fitbit Today screen. Then Tap on the X by the Sleep tile, then tap Done. Then tap Edit again and scroll to the bottom where you'll see Additional Stats and add the Sleep tile back. You'll probably need to wear it to bed before any data will show up again. See if that works for you.
02-17-2023 05:50
02-17-2023 05:50
Thank you so much for the suggestion! I'll try this over the weekend and see if it fixes it.
03-04-2023 17:04
03-04-2023 17:04
This worked - thank you!