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My Luxe is slow with showing the clock

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‎11-25-2021 17:37

‎11-25-2021 17:37

I have to shake and tap the screen until it turns on.

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4 REPLIES 4

‎11-25-2021 19:10

‎11-25-2021 19:10

You might have 'Screen Wake turned off, or be in 'Sleep Mode'.  See both in Quick Settings by scrolling up (swiping down) from clock face.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎11-25-2021 21:44

In response to JohnnyRow

‎11-25-2021 21:44

I have the choice : Auto or manual, and it is on auto.

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‎11-26-2021 10:17

In response to aperol

‎11-26-2021 10:17

@aperol wrote:

I have the choice : Auto or manual, and it is on auto.

Auto is what you want for 'Screen Wake'.  But also check 'Sleep Mode' which is the half moon icon.  You want that off; I forget how that icon changes when on or off but try it either way to see if that helps.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎11-29-2021 13:11

In response to JohnnyRow

‎11-29-2021 13:11

Sorry for the delay. It is still the same. Sometimes it turns quick and other times I have to tap and shake. All the settings looks OK.

 

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