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My Luxe tracks random heart-rate spikes

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‎08-16-2021 13:13 - last edited on ‎01-23-2025 12:48 by Fitbit Moderator

‎08-16-2021 13:13 - last edited on ‎01-23-2025 12:48 by Fitbit Moderator

I've been using Luxe for last 2weeks it's a good activity tracker bit recently come across wrong/spikes in HR readings. 

And this can be anytime when sitting doing nothing. This last for couple of minutes and go back to normal. 

This is causing too many calories burnes/zone minutes during day. 

Anyone experienced this?! 

I hope this is just a software issue not tracker itself

 

Moderator edit: updated subject for clarity

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‎08-18-2021 16:40

‎08-18-2021 16:40

Welcome to the Fitbit Community, @Simon1982.

 

Thank you for the information provided.

 

There are some factors can affect your heart-rate reading on your Fitbit Luxe. Please follow these tips to resolve heart-rate tracking issues.

 

In addition, you can turn off/on the heart-rate tracking. For instructions on how to navigate your Tracker, please visit this article.

 

Hope this helps.

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