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My Luxe won't hold a charge

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‎09-02-2023 20:03

‎09-02-2023 20:03

My Luxe only lasts 3 days before requiring a charge.  I have the latest update.

Also, it won't light up when I raise my wrist, like it used to, in the past? I hae to hit it several times brfore it will display. Then, when it does display, it won't scroll.

Help!

Kind Regards,

Suzann

Best Answer
1 REPLY 1

‎09-02-2023 23:38

‎09-02-2023 23:38

Hi Suzann

If not already tried, it's possible to try restarting your Fitbit Luxe. From the Fitbit Article: How do I restart my Fitbit device?

  1. Swipe down from the clock screen to find the Settings app
  2. Open the Settings app > Restart Device > Restart.

If your device is unresponsive:

  1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
  2. Press the button located on the flat end of the charger 3 times, pausing for 1 second between presses. Then wait 10 seconds or until the Fitbit logo appears.

More info on battery saving tips can be found here:

Can I extend my Fitbit device's battery life?

Get information about battery life and settings.
 
Hope it helps
Best Answer