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My daughter's Fitbit Luxe won't respond

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‎01-13-2023 14:24 - last edited on ‎01-19-2023 06:51 by Fitbit Moderator

‎01-13-2023 14:24 - last edited on ‎01-19-2023 06:51 by Fitbit Moderator

I have tried several times to restart it by holding down the button on the charger 3 times and it still does not display anything.  We just bought this last weekend.

 

 

Moderator Edit: Clarified subject

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‎01-16-2023 01:23

‎01-16-2023 01:23

Hi @AshDavis003 Unfortunately it sounds defective. Return it to the store you bought it from. If it was the Online Fitbit Store then contact Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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