help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My experience with Gorjana band and the Customer Service

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-10-2022 10:00 - last edited on ‎04-12-2022 04:12 by Fitbit Moderator

‎04-10-2022 10:00 - last edited on ‎04-12-2022 04:12 by Fitbit Moderator

Gorjana band won’t fit and fitbit now refusing to acknowledge emails. The last time when I said I was going to cancel premium subscription because of it, they told me how to cancel the subscription but gave me no resolution for the problem. Good luck with the ombudsman for selling a known faulty product! 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎04-12-2022 04:16 - edited ‎07-17-2023 03:56

‎04-12-2022 04:16 - edited ‎07-17-2023 03:56

Hi there, @ClaireMellor. Welcome to the Community Forums. We‘re taking your comments and sentiments in regards to our products and services into consideration. 

Please note that your case was forwarded to our higher tier of support for further checking. Someone will be in contact with you soon as they have the resolution for your issue. Stay tuned to your inbox for updates on your case!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer