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My new Fitbit Luxe won't track my floors

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‎08-02-2021 14:42 - last edited on ‎08-03-2021 06:35 by Fitbit Moderator

‎08-02-2021 14:42 - last edited on ‎08-03-2021 06:35 by Fitbit Moderator

My new Luxe is not measuring floors. Anyone else had similar problem? Thanks!

 

 

Moderator Edit: Clarified subject

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‎08-02-2021 14:46

‎08-02-2021 14:46

Hi @LynneMacF  the Luxe doesn't have an altimeter, so it can't recognize flights of stairs. You'd need another style of Fitbit to count them.

Stepping in the U.S.A. since September 2013. Android 14

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3 REPLIES 3

‎08-02-2021 14:46

‎08-02-2021 14:46

Hi @LynneMacF  the Luxe doesn't have an altimeter, so it can't recognize flights of stairs. You'd need another style of Fitbit to count them.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎08-02-2021 14:51

In response to Odyssey13

‎08-02-2021 14:51

Thank you so much! Much appreciated.😊

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‎01-01-2022 05:13

In response to Odyssey13

‎01-01-2022 05:13

I wish i had known that before I bought it.. seems to me it's a very normal appliance but thanks for clearing 

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