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New Fitbit Luxe won't connect with my Pixel 8 Pro

For a month now I have owned a new Fitbit Luxe and not been able to set it up on my Pixel 8 Pro via the Fitbit Android app.

I have tried every combination and permutation of trouble-shooting steps many times and it still gives me the "Luxe not found" response after a minute of Searching for the Luxe.

I can't believe a product like this can't easily connect to one of the most popular smartphones on the latest Android OS.

Can someone please provide advice tat is not just pointing to the troubleshooting guide!

I will have to go back to a Scanwatch if this persists.

Moderator Edit: Clarified subject

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Hi there, @LxLx009. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your new Luxe is not connecting to your Pixel 8 Pro. We‘re taking your comments and sentiments in regards to our products and services into consideration. I will do my best to help you with this!

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

In addition, please confirm if you've tried all the steps provided here Why can't I set up my Fitbit device? in the order listed. 

Maria | Community Moderator, Fitbit


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